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Before we launched, I had not received requests for online ordering by customers, did not see it as a demand item, and didn’t know if we would do enough orders to justify the cost. I wanted to do it because I am into technology and into Point of Success. To BigHoller’s credit, they are customer service oriented, have never said anything when I call with a list of menu changes, and typically change them while I’m on the phone. Their site works very well, and I have had customer upon customer comment on how easy it is to use. I’ve even had customers say they much prefer our online ordering site over Pizza Hut and Papa John’s. I’m a very happy customer of online ordering, both POS and Big Holler.

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